Support

Last updated: June 13, 2026

Need help with Seroa? We’re happy to assist.

We typically reply within 2 business days.

Frequently asked questions

How do I pair with my partner?

Generate an invite code in the App and share it with your partner via your favorite messaging app. They enter the code to join your couple space. You can also use Seroa on your own first and invite a partner later.

Can my partner see my cycle data?

No. Cycle data (periods, ovulation, fertile windows) is private to you and is never shown on your partner’s side. Plans and shared reports are visible to both partners.

Is Seroa a contraceptive?

No. Seroa provides general wellness information and predictions only. It is not a contraceptive and must not be relied upon to prevent pregnancy. Please consult a healthcare professional for medical guidance.

How do I change my avatar?

Open Settings, tap the edit badge on your avatar, and choose an emoji or upload a photo. You can pan and zoom to frame a circular crop.

Which languages does Seroa support?

English, Simplified Chinese, Japanese, and Korean. The App follows your device language and defaults to English.

How do I delete my account?

See Delete account for step-by-step instructions.

I found a bug or have a feature request.

Please email [email protected] with a short description and your device/iOS version. Screenshots help.